Need support and advice?

Independent Support Service

Everyone affected by the behaviours set out in the Sexual Harassment Policy is entitled to access the Independent Support Service. This service is there to provide advice and ongoing support regardless of whether or not you choose to make a complaint. If you choose to make a formal complaint under this procedure, it will be submitted through the Independent Support Service.

Specifically, the Independent Support Service provides:

• Access to specialist advisers via telephone and email. The service is independent of all employers, it is confidential, and contact can be anonymous;

• Information and advice on policy and processes to help you decide on the best course of action;

• An advocacy worker who can facilitate appropriate interventions, including face to face, written, or telephone interaction between you and the person you’re complaining about;

• Ongoing support throughout any complaint process if that is what you decide to do;

• Anonymised data on the number of incidents.

Contact the Independent Support Service on 0800 756 9969.

In addition, the confidential support service (Help: Employee Assistance) is open 24 hours a day, 7 days a week on 0800 032 9849. The trained counsellors are on hand to provide you with expert emotional guidance and support.

Support on how to deal with behaviours informally

The DESC model (PDF 582KB) is a technique that can be used to plan how to raise an issue infomally.  


Contact us

If you have any queries about the content of these webpages, you can email [email protected] or give us a call.

0131 348 6500

Other Sources of Support

  • Rape Crisis Scotland provides a national rape crisis helpline and email support for anyone affected by sexual violence, no matter when or how it happened.  Call 08088 01 03 02
  • Stonewall provides an information service to help understand and spot harassment for LGBT people.  Call 0800 502020 or email [email protected]
  • hatecrimesscotland

This website is using cookies.
We use cookies to ensure that we give you the best experience on our website. If you continue without changing your settings, we’ll assume that you are happy to receive all cookies on this website.