Live Chat

Would you like an instant response to a query about the Scottish Parliament?


Try our live chat service! It's free, it's easy - and we hope that you will find it helpful.

Live Chat is normally available on our website from Monday to Friday between 09.00 and 17.00. 

We may not be able to operate this service as advertised because of reduced staffing levels during the current Coronavirus Covid-19 outbreak. We thank you for your understanding at this time.

When the service is not available, you can email us at [email protected]

We answer questions on
the Scottish Parliament, its membership (MSPs), its business (e.g. what's on in the Debating Chamber) and its procedures (e.g. the different stages of a bill).

We are unable to answer questions relating to
external organisations (e.g. local authorities), legal questions (we do not provide legal assistance), or undertake extensive research on your behalf.

Please note that we will not tolerate communications that we consider to be abusive.


We handle any personal information you provide during a live chat in line with data protection law. For more information, please see our privacy notice or contact us.

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Many answers to common questions can be found on our Frequently Asked Questions page.

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